Effective Date: August 13, 2025

At BTC Signal, we are dedicated to delivering your premium lighting solutions securely, promptly, and reliably. This Shipping Policy outlines our shipping methods, estimated delivery times, fees, and other important details regarding orders placed on https://btcsignal.click/. By placing an order, you agree to the terms outlined in this policy.

1. Shipping Methods & Estimated Delivery Times

We offer a variety of shipping options to ensure your lighting products arrive on time and in perfect condition:

• Standard Shipping (Domestic USA):
  Estimated delivery time: 3–7 business days
  Our most affordable shipping option, designed to ensure timely delivery within the USA.

• Expedited Shipping (Domestic USA):
  Estimated delivery time: 1–3 business days
  For faster delivery, choose expedited shipping at checkout.

• International Shipping:
  Estimated delivery time: 7–14 business days
  Delivery times for international orders may vary depending on the destination and customs processing.

Please note that delivery times are estimates and may be affected by factors such as weather, holidays, customs, or carrier delays.

2. Shipping Costs

Shipping fees are calculated based on the weight, size, and destination of your order. The shipping cost will be displayed during checkout, and you will have the opportunity to review and confirm before completing your purchase.

• Domestic Orders (USA):
  Shipping costs will vary based on the shipping method chosen and the weight of the order. We offer free standard shipping on orders over $75 within the USA.

• International Orders:
  International shipping costs are calculated at checkout based on your location and order weight. Customers are also responsible for any customs duties, taxes, or fees imposed by their country.

3. Order Processing Time

• Processing Time: All orders are processed within 1–2 business days of receiving your order. Orders placed during holidays or peak periods may experience longer processing times.

• Order Confirmation: After placing your order, you will receive an email confirmation with your order details, including your order number and estimated shipping date.

• Shipping Notification: Once your order is shipped, you will receive an email with tracking information so you can monitor your package’s progress.

4. Tracking Your Order

Once your order is shipped, you will receive an email containing a tracking number. You can use this tracking number to follow the status of your shipment on the carrier’s website. If you experience any issues with tracking or delivery, please contact us for assistance.

5. Shipping Restrictions

We currently ship to most countries worldwide. However, some products or destinations may have shipping restrictions due to local laws or shipping carrier limitations. If we are unable to process your order due to restrictions, we will notify you and issue a refund if applicable.

6. Undeliverable Packages

If a package is undeliverable due to an incorrect address, failure to pick up the package from the carrier, or other issues, the package may be returned to us. In such cases, we will contact you to resolve the issue. If the package is returned, we can either reship the order at your expense or issue a refund for the items, excluding the original shipping charges.

7. Lost or Damaged Items

• Lost Packages: If your package is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to investigate the issue and either resend the items or issue a refund based on the results of the investigation.

• Damaged Items: If your order arrives damaged, please contact us immediately at [email protected] with your order number and photos of the damaged items. We will assess the issue and send a replacement or issue a refund if necessary.

8. Delivery to P.O. Boxes

We offer P.O. Box delivery for certain shipping methods. Please ensure that you provide accurate and complete address details to avoid any delivery issues or delays.

9. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about our shipping practices.

10. Contact Us

If you have any questions or concerns about our shipping policies, or if you need assistance with your order, please contact us at:

BTC Signal
Address: 4368 Masonic Drive, West Chesterfield, Massachusetts, USA
Phone: 406-546-2743
Email: [email protected]
Website: https://btcsignal.click/